You can search by name or top speciality. NX West Midlands operates a bus from Dudley Cemetery to Russells Hall Hospital every 10 minutes. review titled Genuinely kind and helpful staff, review titled Poor communication at reception. "We have strict infection prevention and control measures in place to keep our patients and staff safe and these apply equally to Mitie and all contractors moving around the hospital," a spokesperson said. I would recommend you, thankyou again. (Purple), High Address We are centrally Any other browser may experience partial or no support. You can also view all doctors across all Russell Medical locations or call for a referral locally at 256-329 AEC/RAB (ext. The Dudley Group of Hospitals, which runs Russells Hall, said it was proud to have protected patients, visitors and staff throughout the pandemic and had some of the lowest rates of hospital transmission of Covid-19. The trust must review its capacity in phlebotomy clinics as this is seen as insufficient. Official information from NHS about Russells Hall Hospital including contact details, directions, opening hours and service/treatment details Accident and emergency services - Russells Hall Hospital - NHS It will also help create the Benjamin Russell Endowed Chair in Geriatrics, by the University of Alabama System Board of Trustees, pending an approval process to be held by the medical director of the advanced care facility. A fantastic level of care was provided for my daughter while here. Care records were not always written and managed in a way that kept patients safe. We have shared your feedback with the lead nurses for A&E, AEC and Imaging for distribution to the teams concerned, who Im sure will be delighted to receive them. a poor culture and working environment where some staff told us thatthey felt fearful and disempowered. "The safety and wellbeing of employees and patients at the [hospital] trust is our top priority," a spokesperson said. We found the waiting time for triage assessment to routinely exceed one hour for patients who presented by other modes aside from ambulance presentations. Please be assured that your kind comments have been shared with the team and senior management who will be pleased to hear of them. 2300) Clinical directorate Urgent Care Management team Dr A Ismail Clinical A company working in a hospital has been found to have broken Covid safety laws after a significant number of staff caught the virus. You can search by name or top speciality. Call our main line for general inquiries. Covid-19 Release of Information Call Line: 256-215-7461 []. nhs.uk The hospital states this is the largest donation in Russell Medicals history. At conservative gathering, Trump is still the favourite. We specifically looked at the safe aspects of our key lines of enquiry within the emergency department at Russells Hall. Mill House Coffee is []. She was given a bed and was seen by a Consultant who she wishes to thank personally for their kindness and excellent bedside manner, they were amazing. Staff on the emergency department demonstrated a good understanding of the triage system and felt they had enough support and information on the triage process and system through-out our inspection. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. Russells Hall Hospital provides urgent care, medical care, surgery, children and young people services, maternity services, outpatients, diagnostics, end of life and critical care services. WebRussells Hall Hospital jobs Sort by: relevance - date 19 jobs Cleaning Supervisor Mitie 2.9 Dudley DY1 11.14 an hour Full-time Responsible for a front of house catering team, This short animation is designed to explain the role of SDEC, where it fits within the urgent and emergency care system and the benefits it provides to both staff and patients. Your information helps us decide when, where and what to inspect. It aims to benefit both patients and the healthcare system by reducing waiting times and hospital admissions, where appropriate. Guest hospital is a satellite hospital which offers additional outpatient facilities. Who has Care Opinion told about this story? I'm so glad we've chosen Russells Hall as our hospital to give birth in. Inspection Report published 15 March 2011 for Russells Hall Hospital - PDF - (opens in new window), Published Our hospital brings together high-tech state-of-the-art technology for improved the service is performing badly and we've taken enforcement action against the provider of the service. 1 April 2021. The electronic tracking system did not allow for patients to be easily located within the department. the ability for patients to be assessed, diagnosed and start treatment on the same day, improving patient experience and reducing hospital admissions, avoiding unplanned and longer than necessary stays in hospitals, resulting in lower risk of infections and de-conditioning for patients. In January and February 2018, we took enforcement action against this provider under Section 31 of the Health and Social Care Act 2008 by imposing urgent conditions upon their registration. I was really apprehensive about attending A&E for my mental health but I'd feel able to attend again if I ever needed too. I want to especially thank the I could not fault staff, very professional, and polite, a credit to your hospital. The money will go towards some large-scale developments centered on geriatric medicine and enhanced opportunities for senior citizens. We were not assured that all patients allocated to wait on the corridor were safe. I told the receptionist who then asked if I had taken a LF test and I said I had and it was negative. Patient Experience Team. Went here with my young daughter, to A and E, all staff were very helpful and kind. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. I first went to my pharmacy to see if they could sell me butterfly tape to close the wound. Inadequate Diamond also services this route every 20 minutes. Russian minister laughed at for Ukraine war claims. The trust MUST ensure that staff record an accurate, complete and contemporaneous record of the care provided to patients. Thankfully she was allowed home, but she is safe in the knowledge that should she need emergency care again in the future, she will be in the best of hands.Fantastic hospital, thank you. A contravention notice was issued by the Health and Safety Executive (HSE), calling on Mitie to make improvements at Russells Hall Hospital in Dudley. If you would like to discuss your concerns further, please contact our Patient Advice and Liaison Service (PALS) by freephone 0800 073 0510 or email [email protected] who will be able to direct you. Family donates $25M for senior facility expansion at Russell Medical, (Kenneth S. Boone | Source: Russell Medical), Investigation underway after body found in Montgomery, Juvienile shot Saturday afternoon in Montgomery, Montgomery Motor Speedway to hold 59th annual Alabama 200, Pedestrian struck in fatal Covington County crash, Three shot, another injured in Dothan bar fight. We carried out an unannounced, focussed inspection starting on the morning of 08 August 2018 starting before 6am. The diagnostics service did not have enough allied health staff with the right qualifications, skills, training and experience to provide the right care and treatment. Our rating of effective was good overall. WebAbout: Russells Hall Hospital Posted via nhs.uk 5 years ago My nan was brought up to A&E on the 30th November 2017 she came by ambulance and was treated with such We took this action as we believe a person will or may be exposed to the risk of harm if we do not do so. Some people told us they would like more variety. I recently came into hospital on the day surgery unit for a SLNB and biopsy. Like us on Facebook http://facebook.com/DudleyGroupNHS/Patient Advice & Liaison Service: 0800 073 0510 Dudley, West Midlandsdudleygroup.nhs.ukJoined November 2009 1,201Following 7,496Followers Tweets Tweets & replies Media Likes The Dudley Groups Tweets The There was no clear accountability of which team was responsible for the patient once they had been referred to a medical speciality. All rights reserved. The department is working hard to achieve targets laid out in reforming emergency care as follows: The department also sees approximately 6,000 patients per year in follow-up clinics. The emergency department (A&E) is busy and overstretched. Tickets cost 3 and the journey takes 5 min. Patients presenting to the emergency department still did not always receive a robust assessment of their clinical presentation and condition during the triage process. Send your story ideas to: [email protected], Ministry of Defence confirms what caused 'sonic boom' that shook the Midlands, Country music club returns to Stourbridge pub after 50 years, Special police stop and search powers to continue for another eight hours across Birmingham, Senior Labour MP says she contacted police over threat, New data reveals train commuters spend up to 2450 more a year than car-owning colleagues, Virtual Reality used to soothe anxious 15-year-old with curved spine before surgery, Street fighting in Bakhmut but Russia not in control, Russian minister laughed at for Ukraine war claims. For minor illnesses like a sore throat, hangover or grazed knee, self-care is the best choice. Patient Experience Team, by That username is already taken - Posted on 19 May 2022, I accidentally dropped an Angle Grinder on my shin at home on Saturday morning Each report covers findings for one service across multiple locations, an inspection looking at part of the service. Requires improvement The trust has responded well to the Keogh review in 2013. Inspection Report published 30 July 2013 for Russells Hall Hospital - PDF - (opens in new window), Published As a long-standing member of our hospital board, Mr. Russell has been instrumental in our strategic plan and steadfastly supports our vision to become a We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. The trust does not always follow its own policy in relation to DNACPR (do not attempt resuscitation) notices. We found that systems were in place to monitor the service quality by the executive team, and at ward and department level respectively. In 2011/12 33,000 ambulances turned up at our Emergency Department. This caused me to get upset and concerned and seeing this a nurse came over to me,calmed me down and reassured that I was going to be fine and it could be fixed.All staff were friendly and helpful and honestly couldn't fault any of them As a long-standing member of our hospital board, Mr. Russell has been instrumental in our strategic plan and steadfastly supports our vision to become a regional hub for geriatric medicine. If you need a longer stay for further treatment, you may be transferred to other appropriate wards after 48-72 hours. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. The main role of AMU is to provide you with an initial assessment, investigation and treatment for admissions with medical problems. Video messages to our community from our Physicians and our Staff. We are thrilled to hear that you were pleased with the service received from our staff during what must have been a worrying time for you. They really invested time in me and understanding me. Founded by Benjamin C. Russell to provide health services for the employees of Russell Manufacturing Company and residents of Alexander City, Russell Hospital opened its doors Wednesday, July 17, 1923. (01384) 456111, Provided and run by: When I gave my name at reception, the receptionist was disinterested when I said I had been referred by 111 service. So many thanks to All the staff on A2, best wishes take care and stay safe. This means there is low to moderate transmission of COVID in the community. Any other browser may experience partial or no support. Russell Medical is a progressive, not-for-profit, acute care facility serving the needs of east Central Alabama. Following streaming or triage in emergency departments (EDs), Specialists (e.g. Patient Experience Team. 4 July 2012, Termination of Pregnancies Review Report published 8 June 2012 for Russells Hall Hospital - PDF - (opens in new window), Published Between October and December 2010, 507 surveys had been completed. Although the centre is located within Russells Hall Hospital, the service is provided by a company called Malling Health. I was looked after from the time I arrived until the time I left by very compassionate members of the team. We did not speak to people as part of this follow up review. Menu Out NHS is amazing all staff were professional and amazing. The Russell Legacy Project allows us to grow services centered on the largest sector who are in need of healthcare services, those citizens 65 years and olde.. Staff provided emotional support to patients to minimise their distress. WebRussell County Hospital located in Russell Springs, Kentucky, is a 25-bed Critical Access hospital offering quality healthcare and 24- hour emergency services. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. There was still a lack of accountability for the safety of patients pre and post triage who were located within the waiting room. Whilst some of the core service areas within the trust required improvements in leadership, we found the executive team and the trust board had a clear focus on improvement and as such we rated this trust as good for its overall leadership. The announced inspection took place between 26 and 27 March 2014, and unannounced inspection visits took place in the two weeks following this visit. The firm said it had complied with the order and the safety of staff and patients was its top priority. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. 6 September 2018. Wed also like to use analytics cookies. On the first floor is a 30-bed short stay ward. It is great to hear that you received excellent care and treatment in AMU and Ward A2. Report review titled Outstanding as unsuitable, Thank you for taking the time to share such fantastic feedback about you daughters experience in the Emergency Department at our hospital. Managers appraised staffs work performance to provide support and monitor the effectiveness of the service. The overall star rating is based on how well a hospital performs across different areas of quality, such as treating heart attacks and pneumonia, readmission rates, and safety of care. Patient Experience Team, review titled My visit to A & E after an accident. There has been a delay in producing this report as we were waiting for additional information from the trust on infection control. 18 April 2018. I wouldnt hesitate to re commended Russells Hall to give birth in. This condition related to the provision of specialist medical in reach and support into the emergency department. Visited Accident and emergency services on April 2022, Report review titled Kind staff as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rating our services as 5 star. Core services provided at Russells Hall include urgent care, medical care, surgery, children and young people, maternity, outpatients, diagnostics, end of life and critical care. WebAt Broward Health Medical Center, we are dedicated to the health of the communities we serve. We saw that new mattresses had been purchased in the emergency assessment areas and one person told us 'It is really comfortable'. WebRussells Hall Hospital, St. James's Russells Hall Hospital is an NHS general hospital located in Dudley, West Midlands, England, managed by the Dudley Group NHS Foundation Trust. The Dudley Group was the first trust in the area to be awarded Foundation Trust status in 2008. The staff in A&E were very friendly and helpful and in no time at all, had my wound washed, stitched and dressed. In partnership with the Choose Well campaign, we are helping you get the best possible treatment by selecting the service that is right for you. as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. Staff cared for patients with compassion however, patient dignity was sometimes compromised. We provide healthcare in hospital and the community. Can Nigeria's election result be overturned? What we found is summarised within the overall summary. Patient Experience Team. WebFind a Physician or Specialty. Why Alex Murdaugh was spared the death penalty, Why Trudeau is facing calls for a public inquiry, The shocking legacy of the Dutch 'Hunger Winter'. The Emergency Department (ED) is located at Russells Hall Hospital and is a 24/7 service. Only a small proportion relates to the emergency department itself. There's no need for the service to take further action. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. Staff were really lovely. The electronic tracking system did now allow for patients to be assigned correctly within the department but staff did not monitor this effectively. The trust MUST ensure all service users are safeguarded and protected from abuse and improper treatment. Visit https://www.careopinion.org.uk They litteraly saved his life after he had severe croup which came on suddenly on Tuesday 23rd may 2022. Russell Medical and our physicians are committed to providing the highest standards of patient care and customer service. [Very happy with 'Treatment'] Staff were still unable to describe what fit to sit meant or any criteria for this assessment and patients were left unattended in this area. Local audits being completed for sepsis patients were providing false assurance on the management of this condition within the department. We saw a trust that was a considerable way along its improvement journey and saw many areas of strong development. We are continuing to monitor progress against these. Russells Hall Hospital Accident and emergency WebWhat companies run services between Dudley, England and Russells Hall Hospital, England? You Are Here: unblocked sticky ninja east london walking tour self guided aec russells hall hospital. Record all patient activity in EDs, urgent treatment centres and SDECs using same day emergency care data sets. The trust MUST ensure that specialist clinical expertise is secured to ensure expertise across the emergency department. Staff understood their roles and responsibilities under the Mental Capacity Act 2005. The Dudley Group of Hospitals, which runs Russells Hall, said it was proud to have protected patients, visitors and staff throughout the pandemic and had some of Pensnett Road, Dudley, West Midlands, DY1 2HQ. We have shared your kind comments with the team who will be pleased to learn of them. 4 years ago, I attended this unit after a visit to my gp. The diagnostics service was not up to date with the most recent ionising radiation regulations. The trust has established ongoing practice and review systems to ensure that the management of prevention of these infections continues to be monitored closely. 28 March 2013. Keep 999 and A&E free for serious and life-threatening conditions. I'd also like to thank the cleaning staff lady who alerted a nurse for me when I couldn't reach the emergency button because my son was in a comfortable position where was just about able to breathe. Our rating of services stayed the same. visibility, This means that some features of Care Opinion won't work, We recommend you enable JavaScript in your browser and then. However, fortunately it didnt have to come to that and thanks to the actions of ALL of those members of staff who work in those departments my son is still here with us today and is recovering well at home. "This is one of the worst workplaces I have attended as a union officer since the beginning of the pandemic," Ms Lowe said. Inside our doors you will find cutting edge technology, professionals of the highest caliber, and leadership committed to utilizing all of our resources to improve the quality of every life we touch. You can also view all doctors across all Russell Medical locations or call for a referral locally at 256-329-7149 or toll free at 1-800-329-DOCS. Staff were not always using clinical judgement alongside NEWS scoring criteria. The medical and nursing cover across all areas was not sufficient to meet the needs of the patients. It will include an independent living community of 26 single-family cottages, as well as an assisted living facility with 32 residential units. Whilst in AEC, you can expect to have nurse triage, doctor clerking and consultant review along with necessary investigations. Following treatment on AMU, you may be well enough to be discharged or, if you need further inpatient specialist care, you will be transferred to an appropriate ward within 48 hours. All the best and take care. Russell Medical serves patients in a seven-county service area, including Tallapoosa, Coosa, Elmore, Talladega, Clay, Lee and Chambers counties. These send information about how our site is used to a service called Google Analytics. Some patients told us that they were uncomfortable staying in these areas for longer periods due to the design of the areas and the number of temporary staff who worked in the areas. Information was available for people to read if they chose to. Health Education England will join us in April 2023. With his familys legacy gift, this vision will become a reality, said Peace. We found that the number of infections had reduced since November 2011, with lower than expected numbers per month. There are daily reviews by consultant from 8am in AMU, RAB and AEC, seven days a week including bank holidays. We imposed a number of urgent conditions to safeguard patients safety immediately following the inspection. The level of care I was given not only by the day surgery unit but neuclear imaging and theatre staff was outstanding. We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. 15 March 2011, In Medical secretaries: Bev/Ruth (ext. The trust MUST ensure there is sufficient numbers of staff, who are suitably trained and competent, to care for the number and acuity of patients. Russell Medical serves patients in a seven-county service area, including Tallapoosa, Coosa, Elmore, Talladega, Clay, Lee and Chambers counties. People told us that staff had told them what was happening, so they were fully aware of what investigations or treatments they were waiting for and what their treatment would be. If you need sub-specialty input, you will then be referred to different specialties. Thank you again you are true angels, Report review titled Reassured and put at ease as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rating our services as 5 star. Change my preferences There are planned changes to improve the way that food and drinks are offered and served which should improve people's satisfaction with the meals offered. The trusts staff are seen as highly caring by many of the patients we spoke to and praised the staff for going the extra mile. There was a lack of accountability for the safety of patients pre and post triage who were located within the waiting room. The service made sure staff were competent for their roles. Dudley At least one standard in this area was not being met when we inspected the service and, Find out more about our inspection reports. All of the staff on the ward were brilliant with him, Honest and open with me and his mom and were professional and courteous until the moment he was discharged. The trust took immediate steps to put this right. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. B65 8DA, In For common health problems visit your pharmacist, GP or walk-in centre. Published That review identified concerns regarding: Before the inspection conducted in March 2014, the Trust was identified in CQCs intelligent monitoring system as a priority band 4 Trust. Published West Bromwich, I'm OK with analytics cookies. The trust MUST ensure that deaths in the service are reviewed robustly and where appropriate lessons from these are learned and shared. People could not always access services when they needed. We carried out an out of hours, unannounced, focussed inspection. Visit https://www.careopinion.org.uk The services are multidisciplinary and include nursing staff and allied health professionals.

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