Throttle damaged or out of operation specifications. Have connections and connections checked. 0000002866 00000 n It then started charging so I left it for a few hours. I can confirm the firmware update fixed this. The Range Extender from Ebikemotion provides an extra 208W/h to the main internal battery on Ebikemotion's X35 systems, increasing the 248W/h of the main battery up to a maximum capacity of as much as 450W/h. There are 3 levels of power assistance for you to choose from. Have you tried the recommendation of charging it for a while? I will be calling the retailier tomorrow but expecting no solution as this seems like and issue with the battery or charger. Simply contact us, quote the code, and we can check to see what this refers to and how we can resolve the issue. I have had a error code that shows itself on my ebikemotion app while riding. However, it is lighter and won't wear out the drivetrain components as quickly as the bb drive system. 2014/15 Easy Motion Evo City Error Code 12, EBike sensor battery low warning on M20 Gain. The lightest range of e-bikes currently available today. do NOT contact me with unsolicited services or offers. Did the same thing you suggested here and it's back to normal. Ebikemotion know about this issue and have issued a firmware update to solve it. Good Evening, It occurs due to the excessive current from the battery pack. I had worked there for almost six years, and later I quit the job and started my own business where I sell different types of e-bike and their tools and accessories. Reduce the discharge speed or stop for a few minutes. If error code remains, test with new motor core and controller error. thanks for checking out our blog post about the Orbea Gain. Reddit and its partners use cookies and similar technologies to provide you with a better experience. <]/Prev 778070>> Ensure that the throttle is released and try again. Hello, this is Evan Larry. Is the motor restricted to 15mph here in the US? Regardless of whether you have a bicycle or not, the Ebikemotion app can help you arrive at any destination through smart, bike-specific mapping. Scott Sports. hb```b``c`e``9 l@1Oi"aKL"E?TWWYoPzznCV mNGE2yj I^q.:d5l!HJzY?35;f8\IX!1hLe+8'e? The three power assistance levels are pre-set to offer you a set amount of power at each level. Did we choose a hub-mounted motor or a bottom bracket drive motor? For instance, if it is a less challenging climb, you may not need maximum assistance. Has any one has something similar, I am super sad as I was not even able to enjoy this bike before problems are starting and I bought it from an online retailer so support is going take a while and I am hoping some one has a sort of idea to potentially solve this or maybe reset the bikes computer? 2 minutes in the shop and done. Using an incorrect battery voltage will cause it not to function correctly or go into sleep mode. With your e-bike purchase, you have the option to link to the MAHLE SmartBike Systems companion app. Also that Mode is invisible to you in that situation. The link above does not show all the error codes, at least not the one I got which is 201. 0000002752 00000 n But why did she turn to an e-bike? Improper connection between the display and controller-. Did you solve it? Please check the remote connector. Firstly, you will need to download the app from the Apple Store or Google Play Store for Android. The chief editor of this site, eBikeBuster. After completing my graduation in mechanical engineering, I worked for a renowned e-bike manufacturing company as a technician. 0000009524 00000 n Battery blocked by a short circuit. Thanks. The assistance will still work but only for approximately 50 miles. Devices that are Ant+ only are NOT supported. The MAHLE X35 employs a slimline Panasonic battery that is fully enclosed within the downtube and gives our bikes their stealth looks. Same issue with Cannondale Treadwell Neo, new bike, first charge, unusable - it goes back to the store. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If you are connected to the app an error code will be displayed. Getting error messages can be annoying at times because it means Something is not working right. How does the motor work? EHZE*d[Q+{v`;Msw [o6m=o}z)K:1kh4h>MvvFUR&ctvNck6]5TLS|F}oWLcq)r1rF99,d;3"%p ]%p ]%p ]%p ]%kE^5xC'r1CN9s:t1C6lf0Cl1^ Hi: I too have an Orbea Gain. Motor hall signal error can also occur due to inaccuracy between motor and controller. Tried to restart the system, couldn't even let me do that. Stop charging and protect bicycle from wet and cold until temperture of cells increases. The bike and hub driven motor drive system components are IP54 rated so are protected against splashing but not full immersion. You can find more detailed information about the companion app in our separate MAHLE app blog. Temperature too low during charging. Or did you get the firmware update? The Ribble Hybrid AL e was selected for an Editor's Choice award in 2020. Why not take on the Five Ferries Island Hopping Challenge like Jane. You'd be hard-pressed to know that they are e-bikes at all if you did not look VERY closely. Sign up forin-stock updates and discounts! Though this is not currently offered further development of the app will provide GPS navigation aids. In each of these modes you can use a slider to set a value between 30% and 100% for each of the 3 available Assistance Levels. To take advantage of the heart rate functionality, you will first need to link the app to a compatible heart rate device. Switch off the eBike and allow the drive unit to either cool down or heat up to the permissible temperature. Seems as though it will start now but shuts down momentarily. Swipe right to left to switch between speed and map display. When connected to the bike it charges the main battery when assistance is not being provided. This wrong tendency will lead the throttle abnormality to break or damage. If the error is not solved, replace the battery, Excessive switch temperature. Put it on charge and linked the app and it reported error 201. Bosch Battery Pack Owner's Manual. So, you can optimise your training programs and view route data after each and every ride. This thing works wonderfully. This is another reason why we think this companion app is such an essential tool for any Ribble e-bike owner. ]#!MG;$sEEgm{VXBNK9^w`H0 y!qA4C+`Y& Can anyone help me please You can also simply disconnect the brake connectors to eliminate the chance of them causing an issue. Sunday: Closed. Some errors may have more or less similar solutions. As Jaxx says, the ebikemotion app can be a bit buggy. Check the wires of the pedaling sensor (PAS) and Motor Sensor. Do I need to/ Can I remove the battery to charge? the bike is switched on and you are in close proximity to it. Uncomplicated, painless, and very sleek. With any error, the e-bike started flashing. Current supplied by the Battery Pack is too high. An incorrect battery used on the bike shows. Battery connection problem. How do you then select an assistance level? Some use the electric assist as a training tool to become faster on their standard bike, while others use the electric assist to get out and have fun. Solution: Perform a software update or reinstall the software to rectify the product line, reboot the system. Bosch Active Line 25kph Drive Unit Manual. Now you can solve these minor issues easily and quickly. High voltage or incorrect battery use on the bike shows electric bike error code 7. Set to 100% on each level as a base. Usually, errors occur when the sensor becomes unable to calibrate correctly. Check connection or contact your authorized dealer. This advanced motor system was first conceived by a team of engineers and cycle enthusiasts at the German automotive giant MAHLE. In any case, here are a list of potential error codes. Accepting the change you have made maps those levels and the mode to the controller. You must log in or register to reply here. I then put it on charge for a few hours and when I took it for a ride today it kept flashing pink lights. 0000003701 00000 n Usually, an ebike light will be flashing, displaying error codes as a warning to bikers that something is wrong with the system and needs fixing. How long does it take to charge the battery? Quick User Guide - iWoc ONE - Quick User Guide (EN-ES-DE-FR-IT-PT).pdf. Want a bike quick? Its a tendency practiced by many riders. If the problem persists, contact your eBike dealer. Charge your battery for at least 30 mins and check if the voltage value increases. In this case your accessory exceeds the specifications of our output. (When the bike is stationary or descending). Read her story here. This wrong tendency will lead the throttle abnormality to break or damage. Certain models of electric bikes with flat handlebars will come equipped with a handlebar-mounted control unit in lieu of the top tube button. The hub drive motor, for instance, is not as quite as powerful as the bb drive motor. After google searching some I found a site that is not Orbea which explain this code as "Active balancing circuit" and told me to "Allow to charge until the error disappears (around 3 hours). Leave the battery connected to the charger for 2 hours after the charge ends to balance the cells. Upon opening the app you will then be asked to enter your email address and password. Remember, if youre unable to rectify any error, always contact your authorized dealer rather than doing guess works with no fruitful outcome. I went for a ride until I got the battery down to 85% and as soon as I connected it back to the charger the error went away. Think of it as a built-in Google Maps. If you dont turn on the RE until the battery drops to the amber lamp, you will not see this problem. Should it be necessary, we can also contact Ebikemotion who can remotely log into the bike and assist with resolving the issue. If you are getting error code 08 (throttle issue) first check throttle connection carefully. trailer You are using an out of date browser. With the missing magnet, the e-bike motor cant determine the speed appropriately with speed sensor. JavaScript is disabled. Elizabeth Davis. From flat, the battery takes 3.5 hours to reach full capacity. There is a fault on the power supply sensor. Bosch Charger Manual. A local Orbea service centre to me updated the firmware, job done. (435) 214-7287 So, lets find out the common errors and their codes. Ebikemotion recommends using an iPhone 4S or newer, as well as Android 4.3 or newer. You may also have a blown fuse in the battery itself. Error 8 hall sensor usually shows the above error. It's important to note that you can't raise the assistance of each power setting beyond 100% nor drop it below 30%. Insert the ANT+ dongle and all the cables and connectors inside the top tube to the seat area of the top tube. Then check input voltage (P03) through your LCD Display parameters. Want to learn how to get the most out of your electric bike battery? He successfully installed parts and battery. A high-temperature error will display as electric bike error code 10. Battery pack sensors are damaged. S6 Evo Neo 50 pts. Solution: Turn off the system to cool down to the permissible temperature or let the drive unit heat up in case of low voltage. For the battery to power the motor adequately, it needs a solid connection with the mount connecting the battery leads to the motor. Hi my bike keeps giving the error 7 code I thought I had sorted it but it stopped going again, Hello It wont function correctly, indicated by, The battery voltage is too high to run the bike. There you have the most commonly experienced electric bike error codes explained. Basics covered in the video include choosing navigation options, common destinations, and how to download maps. 0000011073 00000 n Check for silicone interference, corrosion damage, or loose or damaged cables. If you wish to bypass the first 2 levels and go straight to full assist you can of course cycle straight through the levels. 6.4 oz. The top-tube mounted button indicates battery life at a glance via a simple traffic light system. Many riders have a tendency of pulling back the throttle cable and let it go even without a slow release. Once logged in, the three lines on the top left reveal your menu, featuring: Monitor, Start Activity, Navigation, Common Destinations, Last Position, Activities, Download Maps, and Settings. Current supplied by the Battery Pack is too high. But, what was it about this particular system that made us choose it over the others? With proper maintenance, these can be eliminated. I know exactly what the problem is and, more importantly, the fix. The best practice is to use the manufacturer-recommended battery. If this doesnt work, the speed sensor could be broken and needs replacement. Please contact your eBike Dealer to activate it. After looking at online documentation it looks like it means there is an error so I downloaded their app to try to find out and indeed it told me it was an error: BMS 201 Im Balance. If you have a waterproof kit then push the connectors in all the way in order to ensure contact and prevent any water getting through. We would encourage you to try all three out and see which works for various terrain. Ups the motor assist without needing to go into the settings, all based on your heart rate. White: 75% of the battery or more remains. I spoke to the dealer and he said there should be an error message posted. Power supply problem in sensors. Please reduce the demand. To turn off power assistance, simply double press the button to cycle through the green, amber and red assistance levels and release the button once it flashes white. I guess now I will try to take it to a dealer for an update such a shame a bike at this price point has such issues. He swapped out the mechanical rim brakes to hydraulic mt 200 disc brakes. Of course, using a lower level of assistance or being judicious with the max assistance results in more range. He ordered from Amazon the SW900 ebike kit and 2000 volt battery. Turn on the motor with the power button. MonFri: 9am7pm If the above tricks dont work for you have a look at the electric bike error codes below. Eco, Urban and Sport will each offer a slightly different configuration on how much power is offered at each assistance level. Letting you keep track of everything from charge status to training data and performance analysis. It may not display this or other websites correctly. Left it unused for a few weeks, came to use it today and couldn't get past the link flashing light. Inverted polarity at charger. (the optional range extender is mounted in place of a bottle cage and can easily be removed and charged away from the bike if there's no socket close by. The colour of the flash indicates the assistance level currently selected. This video goes over how to use the controller to get the most out of the bike. Monday: Closed Throttle Error Many riders have a tendency of pulling back the throttle cable and let it go even without a slow release. If error persists replace charge point. At times this error can be linked to the internal controller or the motor. Battery Pack sensor damaged. According to Yamaha ebike error codes, speed sensor error is displayed as error code A5, while torque sensor error displays error code 38. This includes information on the IWOC ONE controller, GPS navigation basics, and pairing a heart rate monitor to the app. Literally, all you need for a pedal-assisted ride at your fingertips. The charger LED and the HMI will turn BLUE. Some common electric bike errors are- 1. Can you please explain if I am missing something here? Contact us for further assistance. Ray. Solution: Check if the speed sensor and magnet have been installed correctly. 0000004799 00000 n Update files are available for remote repair, please contact CSG warranty. No, pedal-assisted electric bikes do not require you to hold a valid drivers licence, pay tax or take out insurance. Charge the battery with the original Bosch charger based on the information given in the Bosch's instructions. If the problem persists, contact your eBike dealer. Bikes ready for 48-hr dispatch. 0000001387 00000 n We use cookies to ensure that we give you the best experience on our website. Ebikemotion recommends using an iPhone 4S or newer, as well as Android 4.3 or newer. I am delighted with the machine super fit. Alongside this intelligent system, there's also an easy to use . It's an invaluable tool that enables you to monitor the charging status and other key details of the bike in real-time. ( NOTE: Disabled File and Printer Sharing under network adapter stops listening port-445 and you would not be able to telnet . %%EOF Bosch Intuvia Owner's Manual. If code persists, test with a new controller. Once you have successfully registered, the app will automatically provide you with a LINK MY SMARTBIKE option (pictured). You can specify a maximum heart rate limit and when this threshold is reached the motor will automatically kick in to provide assistance. This easy to use, multi-function button lets you access all of the functionality of the X35+ system when you're out riding the bike. 6YVL. If you have an LCD Display (with digital screen) press and hold the M button for a couple of seconds to turn the kit on or off. What electronic drive system does it use? This cage replaces the bottle cage situated on the seat tube of the bike. If thats true I cant understand how you can interpret the meaning of the colors on the iWoc ONE when you are using any particular mode. First things first: turn on your bicycle, and make sure the Bluetooth on your phone is on. If there are no errors I would press the button with the app open to see if you can change the assist levels from the button.

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