selfie leslie return policy

I went to return it and they wouldnt take it back because I took the tag off. Please ensure all information is 100% accurate before submitting your order. If your credit card has been charged for the purchase and your order is cancelled, One & Only Collective Inc. shall issue a credit to your credit card account in the amount of the incorrect price. I love this brand so much, Ive only ordered 3 times now but honestly the quality of the dresses is amazing, shipping is so fast (literally got it in 2 days) and just overall the style is incredible. We have done our best to display as accurately as possible the colors of the products shown on the web site. How do I do that? I am so happy and cant get over how helpful and communicative your team is. They state that in the frequent questions asked. One thing Selfie Leslie shoppers agree on is that the customer service is unmatched. For instance, I found several discount codes on the brands website. For online returns, refunds will be processed once we receive and verify the return, which usually takes anywhere from 5-7 business days. Please note that you will be responsible for paying additional charges for customs clearance. In terms of aesthetic, Id say that this brand is the perfect amalgamation of Kim Kardashian Insta-baddie and Emily in Paris. This was 3 weeks ago and when I sent them an email to prompt them again they just sent me a generic email on how to do returns. Speech / Chat / Talk bubble icon Contact Us. We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. If you made a Selfie Leslie account upon checkout, or have an already established Selfie Leslie account, you also can see the tracking number when logging in to your registered account and following the directions below: Click on My Account in the upper right-hand corner of the website pageClick on Purchase HistoryClick Shipment to track your order. I reached out and customer service was able to cancel the incorrect order in no time, and I was able to purchase the correct size. The end of high school was approaching quickly and I was focused on prom, graduation, birthdays, and a million other events. Order numbers start with AU. However, we can cancel the order at any point before it ships out, and you can then place a new order for the correct product and size. Just make a new purchase through the return portal for the size/style you would like. Shein has better quality then this. Order Number: Zip Code: The customer service team was quick to respond, cancelled my order as requested, and issued a refund immediately. Once an order is placed, we CANNOT make any changes. Ill kick off this portion of this Selfie Leslie review by sharing some ratings for their bestselling pieces: Cute, comfortable, and semi-affordable, customers are quick to praise Selfie Leslie clothing. 355 following. Send us an email and we'll help you with this matter. OFF. To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service. !10/10 would recommend my new fav place to shop, also shipping is super quick if you order during the week!!! They answered all my questions, we're timely, very informative about my dress questions, return, new order. Rating: 6.5/10 . If you havent received an email from us, please be sure to check your junk mailbox. That said, if youre looking to treat your girls, the Floating By Plunging Neckline Mesh Overlay Midi Dress Sage is bound to receive a round of applause from your support team. When trying it on the zipper broke and I was super sad because I loved the dress so much . With that in mind, how on earth do you separate the meh from the magnificent? Im. Their clothing collection is best described as contemporary romance, as they're a big fan of frills, soft hues, and dreamy fabrics. Wonderful wonderful customer service is the most important, thank you! That being said, if USPS cannot get a signature for delivery, then they will attempt a redelivery once you reschedule it. Please use a valid email. I appreciated their willingness to work with me! So unfortunate I really wanted to love them but I'm afraid to buy anything for this reason. If so, Selfie Leslie offers a 30-day window for returns. There is no mention of sustainability or ethics regarding Selfie Leslies clothing on the website either. Furthermore when I tried to contact the team about this, I got a reply that their "QC team will be in contact shortly". They went ahead and refunded me since they could see it was stuck in transit. Accordingly, you and One & Only Collective Inc. agree to give up the right to go to court to assert or defend rights under this Arbitration Agreement and for any Dispute. Customer service is TERRIBLE. Please email Customer Service to resolve any issues with your order, and well try to resolve the problem as quickly as possible. Thank you. This is outlined on our website on our return policy page right at the top.As for the return fee, we can see that it was refunded back to you so your store credit is 100% of the value of what you returned from your original order. No further messages will be sent to your mobile device, unless initiated by you. Please generate your return label within 14 days of receiving your order. We think its worth checking out because there are some really cute items on the website, but its nothing you couldnt find anywhere else (and for cheaper). We hope you understand and will come back to visit us again soon! Packages are rarely lost; however, if a parcel does not arrive, please contact the carrier to resolve the issue. We are so sorry to hear that you were unhappy with the quality of your purchase.Our customers' feedback is important to us and we would love to address the quality issues with you. $80 for a completely see through dress, and super thin. When I try to track my order there are no available details? * Pricing, promotions and availability may vary by location and at lesliespool.com. You must be fully authorized to grant such aforementioned rights to One & Only Collective Inc. One & Only Collective Inc. shall be entitled to use any user-generated content without incurring obligations of confidentiality, attribution, or compensation to you. About Us Blog Resale Report Our Impact Careers Resale-as-a-Service Newsroom Investors FAQ Return Policy. An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; A description of the copyrighted work that you claim has been infringed; A description of where the material that you claim is infringing is located on the website; Your address, telephone number, and email address; A written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law, including the law of fair use. If you refuse a shipment from Selfie Leslie, you are responsible for the original shipping charges, any import fees, duties and/or taxes that are incurred on the package, and the cost of returning the package to Selfie Leslie. When making big purchases Im pretty extensive in my research so that way Im not throwing away money I dont really have. Start Your Return. We can see that your order contained some Final Sale items that you are wanting to return. Selfie Leslie ranks 882ndamong Women's Clothingsites. About Us Blog Resale Report Our Impact Careers Resale-as-a-Service Newsroom Investors FAQ Return Policy. Selfie Leslie is an online boutique that primarily focuses on selling dresses, but also offers other trendy clothing for women. If youre in the market for some new clothes, perhaps its time to try out a new brand. The Selfie Leslie mobile message service (the "Service") is operated by Selfie Leslie (Selfie Leslie, we, or us). Date of experience: October 17, 2022. Dannica Ramirez is a content writer for ClothedUp. Customers cant stop praising Selfie Leslies quick, communicative customer service that goes above and beyond to help out if an issue arises. I'm so thankful for such amazing customer service and ensuring my concern had been taken care of. The item I want is sold out or no longer available -- what do I do? These bottoms are sexy and oozing with allure and glamour, and can be worn with almost anything. Any used or installed equipment including circulating pumps, filters, heaters, heat pumps, salt cells, motors, and lights. Speech / Chat / Talk bubble icon Contact Us. Orders that have a combination of payment methods (store credit + credit card) will be refunded to the gift card (store credit) first, then the secondary payment method. Highly recommend! We ship to the address YOU provide. We use dedicated people and clever technology to safeguard our platform. Although the brand definitely doesn't have SheIn or other fast fashion pricing, their quality is still pretty great for their price range. The arbitrator is empowered to resolve the Dispute with the same remedies available in court, however, any relief must be individualized to you and shall not affect any other customer. The dress came quickly and was beautiful, but had a small snag in the fabric. Just not worth the hassle. See our Shipping Page for more information! All transactions submitted through Selfie Leslie are encrypted with 256 SSL software which encrypts information you input to protect it from interception by outside parties. Its worth noting in this Selfie Leslie review that the brand accepts Mastercard, Visa, JCB, American Express, and PayPal. Its worth noting that customers have 14 days to request a shipping label. I am looking forward to maybe a Store near me opening up in the Future. As stated on our website, returns must be made within 30 days of making a purchase. It is far from that! Unfortunately, we cannot refund duties, taxes, or shipping charges incurred through shipping. We stay up-to-date with the latest in security technologies to ensure that your credit card information, contact information, and shipping/billing information are confidential and . In this day in age when there are multiple stores with amazing products, customer service is what sets . Returns are expensive and you can only get store credit to but more shoddy clothing. I trust this company and im continue to have my selfie leslie collection. Please note: It is the customer's responsibility to follow up in a timely manner to ensure the return arrives to us before the grace period expires. If you need a dress for ANY event, this website is your best bet! exclusions: use vpn. So much better and up to date than a lot of stores. They requested I return in the original packaging but I did not have that, but the dress did still have a tag on it. Click "Start your Return" below to begin your return. I rescheduled the delivery & they never came. Your use of the Service constitutes your agreement to these terms and conditions (Mobile Terms). Companies can ask for reviews via automatic invitations. Skirts are no more than $80 and come in sizes up to XL. Whether youre looking for a reception dress, a bridesmaid dress, or even a bridal dress, Selfie Leslie has it. Be sure to bring your receipt or shipping confirmation email, credit card you used, and valid I.D. Do you agree with Selfie Leslie's 4-star rating? If you dont see any tracking details 48-hours after placing an order, please contact our Customer Service. I found THE dress at Selfie Leslie, but was a little worried about that $9.75 return fee, so I double checked my measurements and got the opinion on which color I should go with from literally everyone in my life. | PRIVACY POLICY. Generally, there havent been too many complaints about Selfie Leslies quality of clothing, but customers do think its pricey for similar quality that can be found for cheaper at other fast-fashion department stores. I will be returning to buy more clothes! Unrealistic return policy. (Delivery could take longer for more remote regions.) Thank you. A $9.75 RETURN FEE applies to ALL returns. By using www.selfieleslie.com, you agree to be bound by the Privacy Policy, and warrant that all data provided by you is accurate and up to date. By downloading, accessing, or using the website, you agree to abide by all applicable local, state, and national laws and regulations concerning your use of the website. You agree to provide us with a valid mobile number. We recommend you cancel your order by contacting Customer Service. The dresses are overprice and cheaply made. One of those brands is Selfie Leslie, a brand founded in Australia and now based in California that is best known for its cute and trendy dresses. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages. OurPrivacy Policy, incorporated by reference in these Terms of Service, sets out how we will use personal information you provide to us. Just make a new purchase through the return portal for the size/style you would like. This company is engaging in consumer fraud. 10% Off Your Order + Free Shipping on $50+. If you have questions about sizing, please see our Size Guide for general information. Their dresses are nice quality! I politely asked to cancel the order and they denied my request because it had already shipped so I can understand that but when it did get here my daughter opened it to make sure that it was the dress and . The Floating By Plunging Neckline Mesh Overlay Midi Dress Sage costs $100 in total. This wouldnt be a complete Selfie Leslie review without some styling tips. Selfie Leslie partnered with Happy Returns to offer box-free, printer-free, and sustainable returns! Not only does Selfie Leslie have an awesome dress collection, but the boutique also carries super cute skirts and rompers! Merchandise must be delivered back to our warehouse by the 30th dayfrom the original purchase date. Please see our Shipping Page for more information on your international order. Unfortunately, we are not able to change the items in an order once the order has been placed.

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selfie leslie return policy