If you are not satisfied with your purchase, you may request a refund within 7 days of receiving your order. If you are a consumer who resides in California, you hereby waive your rights under California Civil Code 1542, which provides: "A general release does not extend to claims which the creditor does not know or suspect to exist in his or her favor at the time of executing the release, which if known by him or her must have materially affected his or her settlement with the debtor.". Bear in mind that if you use PayPal's guest checkout or pay with your credit or debit card, you will not be eligible for the purchase protection. 512(c)(3) as well as the Grailed DMCA Copyright Policy for the requirements of a proper notification. If Seller is unable to timely refund the Buyer, Grailed may refund the Buyer on the Seller's behalf in which event Sellers' accounts located in jurisdictions that allow automatic debits will be automatically debited by Grailed for the refund amount. Grailed Grailed is a website and app for selling used, higher-end fashion. You're not required to refund the customer as long as you were clear in your listing. If Seller is not eligible for automatic debits, Seller is required to promptly repay Grailed for this amount and a debt will be created for the amount that Seller owes us for the refund. Complaints, questions, and claims related to a Product should be directed to the applicable Seller. You may report the issue through the Services or by emailing [email protected] within ninety (90) days from the day of purchase. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Grailed launch in 2013 when men's fashion was in a raw denim and workwear cycle. If you are an individual not using. For any arbitration initiated by Grailed, Grailed will pay all JAMS fees and costs. Don't post porn, spam, offensive stuff, or unlawful stuff. and boasts a clientele peppered with some A-list names, including Kanye West and A$AP Rocky. What if the return policy is expensive or just a hassle? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Main Menu Click the item you want to dispute and click Continue. Non-binding offers are offers made through PayPal guest checkout, Stripe ("Grailed Payments"), or if both you and the Buyer are located in the E.U. Graileds Terms of Use state that all sales of goods through their website are final, binding, and not eligible for any return or refund of any nature. To request a refund, please contact Grailed support. Product: https://www.grailed.com/listings/36988517-fucking-awesome-x-streetwear-fa-embroidery-beanie-black-new, Screenshots of our conversation: https://i.imgur.com/6dlTNGK.png https://i.imgur.com/7NzmD7B.png. With over 500,000 members worldwide, Grailed has built a strong community of fashion enthusiasts who are passionate about quality clothing. That's why we offer refunds for orders that qualify for Grailed Purchase Protection (which may include orders that never arrive, inauthentic items, and items that significantly differ from their listing for example, in color, size, condition, etc.) Keep on reading to find out which method suits you better. Grailed will then investigate the claim and issue a refund if the claim is found to be valid. and our We ask that you read these sections especially carefully to understand what rights you are giving up and what to do if this does not apply to you (hi E.U. If you paid for something with PayPal and it didnt arrive, is different than expected, or you feel the seller ripped you off, you can start a dispute in the Resolution Center to get your money back. IF YOU DO NOT WISH TO BE SUBJECT TO ARBITRATION, YOU MAY OPT OUT OF THE ARBITRATION PROVISION BY FOLLOWING THE INSTRUCTIONS PROVIDED IN SECTION 20. All that matters is that you have a US-based address. Our chatbot will gather the required information about your legal issue with Grailed from you. User account menu. To sell a Product through the Services, Sellers must publish pictures and information about the Products ("Product Listing"). E.U. When User Content is authorized for sharing, we will clearly identify the User Content that you are authorized to share and the ways you may do so, usually by providing a "share" button. For example, we can give you a hand with securing your eBay refund or canceling your JustFab membership. Grailed reserves the right to suspend or terminate your access to the Services for any reason in accordance with these Terms, including in the event of unsafe off-site activity, as determined solely by Grailed. Taxes. The pros of Grailed: Please note that PayPal's program caps reimbursement at $30 per shipment, and Grailed can only reimburse up to $50 in addition to PayPal. Grailed sellers have up to 7 days to ship an item once it has been sold. To the extent permitted by applicable law, Grailed may (a) modify, update, suspend, or discontinue any aspect of a payment feature; (b) impose limits on certain features and services; or (c) restrict your access to or use of parts or all of the payment features, in each case at any time and without liability or other obligation to you. 3. . All off-site activity is strictly at your own risk. The section titles in these Terms are for convenience only and have no legal or contractual effect. Press J to jump to the feed. Grailed will notify you of substantive changes to Section 20 at least thirty (30) days prior to the date the change will become effective. The Services are accessible to certain international Sellers and Buyers. However, we can say that Grailed is a safe and reliable platform to buy and sell designer clothing and accessories. The remitted amount may be redeemed by Seller through Grailed's permitted third party Payment Processor. Apply for Your Grailed Refund Through PayPal We've already written about the PayPal refund policy in greater detail, but in summary, here are the steps you need to take to claim your Grailed money back: By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Issue the refund. Grailed is the largest peer-to-peer online marketplace for buying and selling menswear. I am afraid they will refund/chargeback once they get it. It comes from the term "grail," which means an article of fashion that is rare and has gone up in monetary value. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If the buyer wins the claim that they've opened, you will have the opportunity to appeal it. If you have a problem with an item you purchased on Grailed, were here to help. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. However, Grailed is not obligated to provide any maintenance, technical support, or other support for the payment features. This includes your right to obtain refunds where appropriate. Grailed Purchase Protection We want you to feel confident buying and selling on Grailed. On a side noteif the incessant waiting on the phone while trying to reach customer service is driving you mad, you can get DoNotPay to hold the line for you. YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK. If Seller is not eligible for automatic debits, Seller is required to promptly repay Grailed for this amount and a debt will be created for the amount that Seller owes us for the refund. With so many online and in-person resale marketplaces to choose from, it can be overwhelming to What should i do? If you reopen your canceled account or create a new account, you agree to be bound by the current version of the Terms. Payment for any and all reasonable CEDR filing, administrative, and arbitrator fees will be in accordance with the CEDR rules. Process. Sales and coupons may not be used for fee avoidance. Still, there is a way to get your money back if youre dissatisfied with your purchase or if you didnt receive the item at all. This post may contain affiliate links, which means we may receive a commission if you purchase through our links. Also, please note that if you knowingly misrepresent that any activity or material on our Services is infringing, you may be liable to Grailed for certain costs and damages. He paid and everything and i got the package ready to ship tomorrow but he hits me up claiming the pants look off ( they were purchased through farfetch and are 100% authentic ) and wants a refund or he says he will file a claim through paypal. Keep on reading to find out which method suits you better. Apple Device and Application Terms. Please see 17 U.S.C. PayPal claims can take up to 45 days to resolve, and you will want to have all of your documentation in order before you file. If things go really wrong, this is the process we will use to litigate the issue instead of going to court. I did not specify the sizing or the material in my product description but it was authenticated by Grailed. At the time, Gupta said, the community fawned over duck chinos, jeans by Pure Blue Japan, and Self Edge was the holy grail of stores. Sellers may choose to reimburse or refund a Buyer. and our For more information, please see our Consumers complaining about Grailed most frequently mention customer service and buyer protection problems.Grailed ranks 33rd among Used Clothing sites. If a Seller does not initiate shipment within seven (7) calendar days, the transaction will be automatically canceled, and the Buyer will be refunded for the applicable Product. For information about how we collect, use, share and otherwise process information about you, please see our Privacy Policy. If you purchased an item on Grailed, but the transaction for whatever reason went sour, heres how you can secure your money back. Overview. International Buying and Selling. Grailed is not involved with, nor provides a warranty for, any transaction between Buyer and Seller, nor has title to any Products. The only two ways to get your Grailed refund is through DoNotPay or PayPal. Would it help my case to just screenshot this and report it to PayPal? I don't wanna be an asshole, but it was a binding offer so he was aware of buying it and now he is asking me for a refund, i would ship it anyway but im affraid of his negative feedback. To the fullest extent permitted by applicable law, you release Grailed from responsibility, liability, claims, demands and/or damages (actual and consequential) of every kind and nature, known and unknown (including claims of negligence), arising out of or related to disputes between users (including Buyers and Sellers) and the acts or omissions of third parties. Cookie Notice Overall, we believe that Grailed is a trustworthy platform for those looking to buy or sell designer fashion items. Keep on reading to find out which method suits you better. Costs of Arbitration. Returns 19. Here Is How You Can Apply for a Grailed Refund Through PayPal. I do not want to refund either becayse i want the sale obviously. You hereby acknowledge and agree that the total charge for any purchase in the amount of an accepted offer or counteroffer in connection with an applicable Product Listing may include shipping fees and state and local sales tax, the amount of which varies (e.g., due to factors including the type of item purchased and the shipping destination). The way it works is surprisingly yet effectively simple. Posted by u/[deleted] 1 year ago. If you counter or decline an offer, we will notify the Buyer. link to Why Is Printify Shipping So Expensive? Use on Behalf of Another. Grailed will review your request and, if approved, process the refund within 3-5 business days. Instead, for any Dispute that you have against the Company you agree to first contact Grailed and attempt to resolve the claim informally by sending a written notice of your claim ("Notice") to Grailed by email at [email protected]. Counterfeiters will often create fake versions of popular items and try to sell them for a lower price. Grailed is a great place to sell men's wear. For E.U. The commission will be deducted from the funds transferred to Sellers by Buyers through the Payment Processor applicable to that transaction. Grailed Purchase Protection We want you to feel confident buying and selling on Grailed. from 6 a.m. to 6 p.m., Monday through Sunday, Take Grailed to Small Claims Court if They Breached Your Rights. Privacy Policy. Grailed is designed specifically for buying and selling menswear, meaning buyers can find a wider selection of items in this category. You also agree that the Grailed Parties will have control of the defense or settlement, at Grailed's sole option, of any Claims. Once the item has been re-authenticated, it will be returned to you and the buyer's refund will be processed.". The consent submitted will only be used for data processing originating from this website. r/Grailed. Our AI-powered app enables you to file a claim without talking to customer service representatives or wasting time on various websites. Grailed may (but is not obligated to) provide access to certain features and tools to international Sellers and Buyers, such as estimated local currency conversion and integrated international shipping, customs, and tax tools. Product Listing Disclaimers. You hereby acknowledge and agree that: (a) you are solely responsible for reading the full Product Listing before offering a bid or commitment to buy; (b) when you use the Services to commit to pay a certain amount of money to an applicable Seller for a Product included in an applicable Product Listing and you are notified through the Services that such Seller accepts such offer, you agree to purchase such Product; and (c) we do not transfer legal ownership of Products from the Seller to the Buyer and have no responsibility or liability in connection therewith; and (d) we do not in any instances make any representations, warranties or guarantees as to whether an applicable Seller will choose to accept your offer, and we have no liability to you with respect to any such choice by Seller. as the payment method to process transactions, you can request your money back by raising a claim on PayPal. Buyer wants to refund? You and Grailed agree that for any arbitration you initiate, you will pay the filing fee (up to a maximum of $250 if you are a consumer), and Grailed will pay the remaining JAMS fees and costs. If the Seller is unwilling to return/ issue a refund for the Product, if you purchased through PayPal you may then contact PayPal to dispute a charge. You agree to provide Grailed with all relevant tax information which Grailed may provide to any tax authority in connection with Grailed's tax liability and where applicable further authorize Grailed to release that information to such tax authority or other competent governmental body. Our notice to you will be similar in form to that described above. Grailed will determine in its sole discretion whether to refund a purchase under the Purchase Protection after an investigation. These are also located on the sellers profile page, and they give you an idea of what other buyers have said about the sellers service. If a buyer requests a refund on an item they purchased from you on Grailed, you are not required to provide one. Please note that if a sale is refunded as the result of a lost claim, the seller is ineligible for a fee refund through Grailed and/or PayPal. Press question mark to learn the rest of the keyboard shortcuts. As far as I'm concerned, none of the reasons he has named above hold true as he should have known what to expect when he made the purchase. Thereafter, Grailed may offer Sellers the option to choose which third party payment processor (a "Payment Processor") to accept payments through. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAWS, GRAILED MAKES NO WARRANTY THAT (A) YOU WILL BE ABLE TO SELL OR PURCHASE ANY PRODUCTS THROUGH THE SERVICES OR THAT THE SERVICES WILL OTHERWISE MEET YOUR REQUIREMENTS, (B) THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR (C) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICES WILL MEET YOUR EXPECTATIONS. The more documentation you have, the better your chances of winning your PayPal claim. Once you've sent a refund, you can't cancel it. If you believe that you have a case for a PayPal claim, you should file as soon as possible. There are a few things you can do to find trusted sellers on Grailed. If we are unable to resolve the issue, we will refund your purchase. If we suspect you are doing bad things, we can report you to the payment processors. These promotional or discount codes may be sent via email to our registered users, presented through our Services or circulated at events and through other means and are subject to applicable promotional or discount terms. The only two ways to get your Grailed refund is through DoNotPay or PayPal. If the listing includes photos that look like they were taken from a website or catalog, it is also likely a fake. These Terms reflect the entire agreement between the parties relating to the subject matter hereof and supersede all prior agreements, representations, statements, and understandings of the parties. YOU HAVE THE RIGHT TO OPT OUT OF BINDING ARBITRATION WITHIN THIRTY (30) DAYS OF THE DATE YOU FIRST ACCEPTED THE TERMS OF THIS SECTION 20 BY EMAILING [email protected]. Log In Sign Up. Can You Get a Refund on Grailed? Parental Controls. We do our best to encourage sellers to follow our listing guidelines, but not everyone follows them. (the "FAA"), to the maximum extent permitted by applicable law. Right to Share Other's User Content. Privacy Policy. These are usually items like designer clothes, shoes, or accessories. Cookie Notice Process and Remedy. From there, you will be able to start a claim by following the prompts. Commission rates are subject to change at our sole discretion, upon notice to you. Because Grailed uses PayPal as the payment method to process transactions, you can request your money back by raising a claim on PayPal. Except for small claims disputes in which you or Grailed seeks to bring an individual action in small claims court located in the county of your billing address or disputes in which you or Grailed seeks injunctive or other equitable relief for the alleged infringement or misappropriation of intellectual property, YOU AND GRAILED WAIVE YOUR RIGHTS TO A JURY TRIAL AND TO HAVE ANY OTHER DISPUTE ARISING OUT OF OR RELATED TO THESE TERMS OR OUR SERVICES, INCLUDING CLAIMS RELATED TO PRIVACY AND DATA SECURITY, (COLLECTIVELY, "DISPUTES") RESOLVED IN COURT. Yes, you can cancel a Grailed offer. Grailed offers a money-back guarantee for all items that are not as described in the listing. Users. If a Seller agrees to reimburse or refund payment to Buyer, Seller must do so through their PayPal account for transactions completed through PayPal. If the Buyer claim is eligible under the Purchase Protection, Grailed will reimburse the Buyer the amount owed on the Seller's behalf. Am I required to refund him even though the item was as described. Please note that Grailed does not issue refunds for items that have been shipped. Apparently the hoodie I sold does not fit the buyer (even though its a cropped hoodie so its supposed to run small), and he wants a refund and wants to ship the hoodie back to me. Binding Purchase. He paid and everything and i got the package ready to ship tomorrow but he hits me up claiming the pants look off ( they were purchased through farfetch and are 100% authentic ) and wants a refund or he says he will file a claim through paypal. and our and check with a representative about your moneys whereabouts. When scrolling through pages and pages of product, you're bound to come across some of the most coveted collabs and releases of the last few seasons. Dawkins is also the head writer and cofounder of theproearners.com. All offers through PayPal are binding, which means a buyer is obligated to purchase an item if their offer is accepted. Modifications; Holds; and Maintenance. If Seller does not ship the Product within the provided timeline, the order will be automatically canceled, and the Buyer refunded. Sellers and Buyers are responsible for complying with all laws and regulations applicable to the international sale, purchase, and shipment of Products. The seller protection program is only applicable to transactions through the Services, through PayPal, or Grailed Payments. It is important that the information associated with your, We also ask you to help us fight bad actors by letting us know of suspicious activity, For more information about off-site activity go, This section describes how to list a product on. Create an account to follow your favorite communities and start taking part in conversations. First, they use high-quality materials and shipping methods to ensure that your products arrive Proearners is a website dedicated to provide curated solutions to ecommerce consumers through our well-researched, and accurate information articles. Grailed may grant certain Sellers the ability to choose to offer promotions specifically for their own shops and/or Product Listings through Seller-generated discounts on the listing price(s) by a percentage or an amount. if youre dissatisfied with your purchase or if you didnt receive the item at all. You can only use, This is a heads up that these Terms have a provision where you agree to resolve all disputes with, Unfortunately, we cannot control all user conduct on a marketplace like. Seller is responsible for the contents of their parcels and must comply with all terms and conditions of the shipping carrier. After that, arbitration is a more informal way to resolve our disagreements than a lawsuit in court. By rejecting a modified term or permanently closing your account, you agree to arbitrate any disputes between you and Grailed in accordance with the provisions of this Section 20 as of the date you last accepted the Terms, including any changes made prior to your rejection. How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, How to Do a Skrill Chargeback and Get Your Money Back Easily, Credit Card Dispute Letter Template That'll Get Your Money Back, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? If you are unsure about an item, you can always message the seller and ask for more photos or information. Sellers must pay Grailed a commission on the total transaction amount received by a Seller (including VAT, if any, and shipping costs) in respect of any sale of a Product through the Services. There are a few reasons why Printify shipping is so expensive. Manage Settings All Sellers must ship Products within seven (7) calendar days after a binding offer for a Product is accepted or after fund transfer is initiated by the Buyer for non-binding offers. This buyer made a binding offer so i accepted it. You may resell it if you'd like but Grailed authenticated the product and it was listed as it was described." Privacy Policy. Users who purchase Products are called "Buyers", and users who sell Products are called "Sellers". By going through your PayPal account, you will potentially save yourself a decent amount of cash. You understand that your User Content and any associated information (such as your username or profile photo) may be visible to others. We ask sellers to be responsible for their items, follow the law, and not mislead buyers. To claim a refund on Grailed, go to the PayPal website and log in to your account. Heres how to start a dispute: Log in to your PayPal account. Log in to https://www.paypal.com/us/home 2. We want these terms to be easy to understand, so we added some simple summaries throughout. We may revoke this authorization at any time. Further, if any part of this Section 20 is found to prohibit an individual claim seeking public injunctive relief, that provision will have no effect to the extent such relief is allowed to be sought out of arbitration, and the remainder of this Section 20 will be enforceable. Requesting compensation for poor service feels equally tiring. autolavaggio in vendita settimo torinese. This can be difficult to spot, but there are some things to look out for. Please contact us at [emailprotected] with your order number and a description of the problem. If you have purchased an item on Grailed and would like a refund, you may request one within 48 hours of the transaction. Offer and Acceptance. Moreover, transactions conducted outside of the Services are not eligible for any protection provided by Grailed or the Grailed Purchase Protection (defined below). state that all sales of goods through their website are final, binding, and not eligible for any return or refund of any nature. Selling and Buying sections in our Help Center. Other times, they will try to sell an item as an authentic item when it is not. The only exception is when both the buyer and seller are located in the EU or another jurisdiction that does not allow automatically binding transactions. To do so, please contact Grailed support through the help center. The e-commerce platform specializes in offering high-end second-hand clothing exclusively for men. If the seller agrees to issue a refund, they should do so through the PayPal claim exclusively. Since then, Dawkins has worked in the consumer service industry as an online marketer and advisor. This is located on the sellers profile page, and it shows you how many transactions the seller has completed and how many of those were positive. Returns/ Grailed Purchase Protection. YOU AND GRAILED AGREE THAT ANY DISPUTE ARISING OUT OF OR RELATED TO THESE TERMS OR OUR SERVICES IS PERSONAL TO YOU AND GRAILED AND THAT ANY DISPUTE WILL BE RESOLVED SOLELY THROUGH INDIVIDUAL ACTION, AND WILL NOT BE BROUGHT AS A CLASS ARBITRATION, CLASS ACTION, OR ANY OTHER TYPE OF REPRESENTATIVE PROCEEDING. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. There is no one-size-fits-all answer to this question, as everyones level of trust may vary. PLEASE help !! Apply for Your Grailed Refund Through PayPal, Pick the transaction you want to be refunded for, Scroll to the bottom of the page and select, Clarify whether you have received your item, Enter the amount youre claiming back (full or partial), This Is How DoNotPay Can Secure Your Grailed Refund, Provide details about the transaction in question, Contact your bank and send the chargeback request, Attach the Visa or Mastercard rules and policies in accordance with the, How To Check the Status of Your Refund Request on PayPal. Click the transaction you want to refund and then click Refund this paymen t. For 'Refund amount', enter the amount you want to refund, (you may have the option to refund a partial amount of the payment) and click Continue. You may submit an offer to buy Products included in a Product Listing through the Services. Review your information to make sure you entered the correct refund amount and click Issue Refund. Amscot Cash Advance Requirements?- How It Work. Scroll down on the transaction details page to view the following: 4. Submit the return shipping request form, along with proof of your return within 30 days. Effective Date of Terms of Service: August 23, 2022, Buying, selling, or just browsing is how you agree to be bound by these terms. Impersonate or post on behalf of any person or entity or otherwise misrepresent your affiliation with a person or entity; Sell, resell or commercially use our Services, except as expressly permitted by us under these Terms; Copy, reproduce, distribute, publicly perform or publicly display all or portions of our Services, except as expressly permitted by us or our licensors; Modify our Services, remove any proprietary rights notices or markings, or otherwise make any derivative works based upon our Services; Use our Services other than for their intended purpose and in any manner that could interfere with, disrupt, negatively affect or inhibit other users from fully enjoying our Services or that could damage, disable, overburden or impair the functioning of our Services in any manner; Reverse engineer any aspect of our Services or do anything that might discover source code or bypass or circumvent measures employed to prevent or limit access to any part of our Services; Use any data mining, robots or similar data gathering or extraction methods designed to scrape or extract data from our Services; Develop or use any applications that interact with our Services without our prior written consent; Send, distribute or post spam, unsolicited or bulk commercial electronic communications, chain letters, or pyramid schemes; Bypass or ignore instructions contained in our robots.txt file; or.

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